Return and Refund Policy

📦 Return & Refund Policy – The Stylence

At The Stylence, customer satisfaction is our top priority. Since all our products are made-to-order (Print-on-Demand), each item is specially printed just for you. Please read our policy carefully:

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✅ Refunds & Replacements

We offer refunds or replacements in the following cases:

• The product received is damaged.

• The item is incorrect (wrong size, design, or color than what was ordered).

• The item was never delivered (lost in transit).

📩 If any of the above issues occur, please email us at stylencethe@gmail.com within 7 days of receiving your order (or expected delivery date). Kindly include clear photo or video evidence of the issue.

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❌ Returns Not Accepted

Since every product is custom printed, we do not accept returns or offer refunds in the following situations:

• Change of mind after the order is placed.

• Incorrect size or variant selected by the customer.

• Delivery delays caused by shipping companies (unless the order is lost).

• Product was delivered correctly but the customer wants to return it without any defect.

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🧾 Customer Responsibility

We kindly request all customers to double-check their order details — such as size, color, design, and shipping address — before confirming the order.
This helps reduce errors and ensures a smooth experience for both sides.

🔁 By reviewing your order carefully before placing it, you help avoid unnecessary issues and save both your time and ours.

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🚚 Order Tracking

Once shipped, every customer receives a live tracking link to monitor the delivery status of their order in real-time.

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📝 Important Notes

• Refunds or replacements are processed only after proper verification with our supplier.

• The Stylence reserves the right to reject claims that fall outside the conditions mentioned above.

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For any questions or concerns, feel free to reach out. We’re here to assist you.

Contact:
📧 Email: stylencethe@gmail.com